Amazon has announced its community impact across U.S. communities, partnering with numerous organizations to address social needs. The company is actively working to tackle critical issues both locally and nationwide.

According to Amazon's Community Impact Reports, the company has committed $3.6 billion to create or preserve 35,000 affordable homes, impacting over 46,000 residents across various regions. Additionally, Amazon has delivered over 34 million meals to families through its Community Delivery program, addressing food security in its hometown communities. Through the Amazon Housing Equity Fund, the company has provided $2.2 billion in loans and grants and plans to expand its commitment by $1.4 billion for 14,000 additional homes in 2024.

The Economic Impact Report from Amazon states that since 2010, the company has invested $28 billion in Illinois, contributing significantly to the state's infrastructure and employee compensation. These investments have reportedly improved Illinois' GDP by $31 billion and created 40,000 full- and part-time jobs as of January 2023. Furthermore, Amazon supports an additional 50,600 indirect jobs based on the Input-Output methodology developed by the U.S. Bureau of Economic Analysis. The company partners with over 15,000 independent sellers, primarily small and medium-sized businesses.

Amazon's presence in Illinois includes a variety of facilities: 27 fulfillment and sortation centers, 16 delivery stations, one grocery hub, one air hub, multiple Whole Foods Market locations among others as outlined in their Economic Impact Report.

The company's services encompass online and in-person shopping options, delivery of fresh produce, media distribution through devices like Alexa and Fire TV, cloud solutions via Amazon Web Services (AWS), logistics operations, customer service offerings as well as entertainment platforms such as Amazon Originals, Prime Video, and Audible according to information from their What We Do webpage.